Business Class Phone is a crystal-clear, digital voice service developed for small business customers. With this product, your company will enjoy unlimited local, in-state and long distance calling within the United States, Canada, Puerto Rico, U.S. Virgin Islands, Guam and Saipan for one flat monthly fee. An array of business features is also included and can be tailored to meet the needs of your company.
Let us be your business’ single voice, data and video provider, and you will also benefit from discounted prices, a single invoice, and single point of contact for all your communications needs.
Time Warner Cable Business Class allows you to customize your phone service to meet the needs of your business by providing the following business features at no additional charge:
Inbound/Outbound Call Restriction Options - On a per line basis, allows a customer to restrict certain types of inbound and/or outbound calls.
Additional Charges Block - Blocks various call types which generate additional charges (e.g., 411).
Three-Way Call Transfer - Allows a user to add a third party to an existing two party call. Call originator can hang up and the remaining 2 parties may remain on a call.
Anonymous Call Reject - Blocks unwanted calls from callers who restrict sending caller ID information.
Hunting - Allows sharing of a group of lines by many individual stations for incoming calls.
Speed Dial - Allows for one-digit dialing to frequently dialed numbers.
Non-verified Account Codes - Allows customers to assign codes to charge calls to user projects, department, or other special accounts.
Block Inbound Calls - Places restrictions on receiving inbound calls. Line will allow outbound calls only.
Call Forward/Cancel Call Forward - Allows all calls to be forwarded to/restored from a specified telephone number.
Block Outbound Calls - Places restrictions on making outbound calls. Line will allow inbound calls only.
Call Waiting - Alerts the user of another incoming call with a special tone.
Operator Assistance* - Provides specialized assistance in placing calls or call interruption in case of emergency
Caller ID - Displays the name and telephone number of calling party.
Directory Assistance* - Allows a user to dial 411 for directory information
Call Waiting ID - Displays the name and telephone number of the incoming call, while one call is already in progress.
Optional (Chargeable) Feature:
Business Voice Mail** - Voice messaging for each subscriber line.
Caller ID Blocking/Unblocking – Blocks/restores the delivery of the subscriber’s name and telephone number when a call is placed.
*Additional charges apply for taxes, fees, Directory Assistance, Operator Services and calls to International locations.
Business Class Phone does not include back-up power and should there be a power outage, Business Class Phone, including the ability to access 911 services, will not be available. Offer valid for business customers in Business Class Phone serviceable areas.
**Business Voicemail is available at an additional cost.
